Frequently Asked Questions
WHERE CAN I FIND SUPPORT FOR NAT GEO TV PRODUCTS?
Please visit natgeotv.com/support for any questions concerning the set-up or use of Nat Geo TV.
WHAT IS NAT GEO TV?
Nat Geo TV offers free, next-day access to FULL EPISODES of your favorite shows from National Geographic Channel and Nat Geo WILD. Nat Geo TV is only available to customers of participating TV Providers. It is available on NatGeoTV.com (see instructions above) and by using any of the Nat Geo TV Apps listed at the top of this page.
ARE CURRENT SHOWS AVAILABLE ON NAT GEO TV?
Yes, current series and specials will be available on Nat Geo TV.
HOW DO I GET ACCESS TO NAT GEO TV?
Nat Geo TV is free and available to customers of participating TV Providers. It is available on NatGeoTV.com (see instructions above) and by using any of the Nat Geo TV Apps listed at the top of this page.
WHAT IS A TV PROVIDER?
TV Provider refers to a cable, satellite or telephone company that provides TV programming to your home as a paid service.
I HAVE A TV PROVIDER BUT THEY AREN'T LISTED. NOW WHAT?
If your TV Provider is not listed, please let them know you want to watch the most recent episodes available on Nat Geo TV, or send us an email by clicking on the “?” icon in the top right corner of the TV Provider list above. We will contact you when your provider is added. More participating TV Providers are coming soon. In the meantime, see which providers offer National Geographic Channel and Nat Geo WILD episodes On Demand. Just look for the TV On Demand menu on your TV Provider’s menu.
WHAT IF I DON’T KNOW MY TV PROVIDER USERNAME AND PASSWORD?
In most cases, your TV Provider username and password is the same information you use to manage your account online. If you don’t know your TV Provider username and password, visit their website to register or recover your login details.
IF MY TV PROVIDER IS NOT LISTED, ARE THERE ALTERNATE WAYS THAT I CAN WATCH NAT GEO PROGRAMMING?
Yes, National Geographic Channel and Nat Geo WILD are available On Demand. Look for the TV On Demand menu on your TV Provider’s menu.
NAT GEO TV FAQS
The Nat Geo TV team is excited to bring you new features on our website and access to more of your favorite Nat Geo programs. We will continue to update our FAQs to address any questions about using this service to help improve your experience.